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 Soft skills are important for success in the workplace, especially in roles that involve teamwork or customer interactions. They are relevant across various job roles and industries, making them transferable skills.  

• Communication: The ability to speak to others respectfully and listen to their concerns and feedback 
• Problem solving: The ability to resolve issues quickly and effectively 
• Teamwork: The ability to collaborate and contribute to a positive work environment 
• Conflict resolution: The ability to resolve conflicts with colleagues, clients, and other professional contacts 
• Customer service: The ability to provide excellent customer service

Other examples of soft skills include:

Networking, Enthusiasm, Professionalism, Critical thinking, Digital literacy, Leadership, Work ethic, Career management, and Intercultural fluency.